SGR Tour and Travel Privacy Policy

1. Information We Collect

To process your booking requests and provide a seamless ride experience, we collect the following information when you book a cab via WhatsApp or Phone call:

• Contact Details: Your name, phone number, and email address.
• Travel Information: Pickup address, drop-off destination, travel date, and scheduled pickup time.
• Vehicle Preference: The vehicle model selected (e.g., Sedan, Ertiga, Innova Crysta, Tempo Traveller).

2. How We Use Your Information

We use the information collected solely for operational and service-related purposes, including:

• Scheduling and dispatching your driver and vehicle.
• Sending booking confirmation notices and invoice details.
• Communicating with you regarding driver details, vehicle tracking, or itinerary changes.
• Addressing your queries, cancellations, or refund requests.

3. Information Security & Non-Sharing Policy

Your booking data is handled with the utmost security. We do not sell, rent, or trade your personal information with third parties. Driver allocation details are shared only with the assigned chauffeur to complete your ride safely.

4. Web Cookies

Our website uses basic analytics and cookies to track visitor traffic, speed up website loading times, and improve search performance. Cookies do not contain any personally identifiable customer information.

5. Policy Updates

We reserve the right to modify this Privacy Policy at any time to align with new legal requirements or service upgrades. All changes will be posted on this page with the updated "Last Updated" date.

6. Contact Us

If you have any questions or concerns regarding our Privacy Policy or need help deleting your reservation records, please contact us at: